In this episode of the Selling with Love podcast, Jason Marc Campbell explores the importance of compassion in sales, especially when things don't go as planned. He shares his own experiences with various companies, highlighting the difference between compassionate cancellation policies and those that leave customers frustrated.
Jason also discusses the ripple effect of customer-focused policies and how they can transform unhappy clients into raving fans. Don't miss this insightful conversation on the power of love-driven sales and how it can create lifelong customers, even when the sale isn't initially successful.
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👂Listen out for:
- Learn how compassion plays a crucial role in successful sales
- Discover the importance of customer-focused policies, even when the sale isn't successful
- Understand the ripple effect of your policies on creating raving fans or dissatisfied clients
- Hear personal stories and experiences that highlight the difference between compassionate and frustrating cancellation policies
- Explore the concept of Selling with Love and its impact on creating lifelong customers
🎙️Guest’s Bio
Jason Marc Campbell is the author of Book Selling with Love and host of the Selling with Love Podcast. Jason is an author and a host on Mindvalley. He has worked for this personal growth ed-tech company for 7 years as head of sales. He's been responsible for million-dollar product launches, handling the PR for a New York Times best-selling book, launching the very first membership platforms, selling thousands of people, one-month-long events, and bringing in top-level authors to be published by the company.
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- Check out the Selling With Love Book!
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